Shipping Policy
Shipping:
For all orders destined for India shipping is free.
We usually ship products within 2-3 working days from your order and payment confirmation (in the case pre-paid order).
International shipping costs are calculated during the checkout process based on the shipping location.
The fulfillment time for each product is indicated on its respective product page and is regularly updated according to availability.
By default, all products are shipped via "Standard Shipping" unless an alternative option is chosen.
Although standard shipping typically delivers within 5-7 days, actual shipping times may vary due to high demand.
Customers will receive an email containing a tracking link once the product has been shipped.
Returns:
Return Window
You can return most items within 7 days of receiving the product.
Eligible Items for Return
Items must be in unused and original condition to be eligible for a return. This means the item must be:
- In its original packaging with any tags attached
- Unopened and unused
- Not damaged or altered in any way
Items Not Eligible for Return
Some items may not be eligible for return, if the packing is already opened.
Return Instructions
To initiate a return, please follow these steps:
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Contact us by email at airxinnovations@gmail.com or phone at 90330 02113 to request a return.
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Pack the item securely in its original packaging.
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Ship the return package to the following address:
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C-201, Swagat Rainforest 1, Kudasan, Gandhinagar, Gujarat, India -382421
Return Shipping Costs
- You are responsible for the cost of shipping the returned item back to us.
- We recommend using a trackable shipping service with insurance.
Exceptions
We reserve the right to make exceptions to this return policy on a case-by-case basis.
Contact Us
If you have any questions about our return policy, please contact us at airxinnovations@gmail.com or phone at 90330 02113.
Warranty:
All the AirX products come with a 60 days warranty.
